WIC Messenger

WIC Messenger provides organizations with reliable communication and alerting during an emergency. By lowering operational costs, increasing efficiency and minimizing damage in a crisis situation, WIC Messenger increases the ROI of BlackBerry deployments.

WIC Messenger is part of the Wallace Incident Communicator (WIC) solution for business efficiency and continuity across the enterprise.

Increase communication efficiency and reliability
Manually created or automated mass messaging and alerting to phone, PIN, SMS and e-mail are used to ensure reliable communications. Such methods, including BlackBerry PIN, are automated as backup systems to ensure communications continue in high congestion and when corporate networks fail. This secure and redundant transport guarantees that messages arrive.

Ensure accurate contact information
Contact details are always accurate with automated updating from multiple corporate databases. If the network goes down, users have access to the most recent contact information.

Know immediately who received communications
Monitor and verify responses to an alert from a handheld, with no need to individually contact team members.

Maintain Compliance
Incidents, WIC Chat, PIN and incoming SMS messages are all logged and sent to your compliance database.

Wallace Messenger